Terms and Conditions - Business Pinsa For You
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Terms and Conditions – General Provisions

The conditions indicated below are effective exclusively between Food For You SRL a Socio Unico, Via di Vermicino 130 00133, Rome – VAT number 14766101001 (hereinafter referred to as Food For You) and any person (hereinafter referred to as “CUSTOMER”) who carries out online purchases on the website of the pinsaforyou.com domains or subdomains, therefore including the business.pinsaforyou.com subdomain.
in accordance with the provisions of the Consumer Code, referred to in Legislative Decree. n. 206/2005, modified by Legislative Decree. n. 21/2014 and by Legislative Decree. 70/2003, regarding electronic commerce.
These conditions may be subject to changes and the date of their publication on the site is equivalent to the date of entry into force.

ARTICLE 1 – Object of the contract

The contract concerns the sale, by Food For You to the CUSTOMER, of the products published on the website www.pinsaforyou.com, where the name of the good and its essential characteristics are expressly indicated.
Food For You undertakes to describe and present the items sold on the site in the best possible way. Nonetheless, some errors, inaccuracies or small differences between the site and the actual product may appear. Furthermore, the photographs of the products presented on www.pinsaforyou.com do not constitute a contractual element, but only representative, as the colors and aesthetic characteristics of the packaging, labels and product may undergo variations due to the monitor used by the CUSTOMER; the seller therefore does not guarantee the truthful reproduction of the same.
The data published on the site may be subject to changes or updates, in order to provide a better service for the CUSTOMER; any possible variation will be promptly communicated upon confirmation of the order.
The customer undertakes to read, before confirming his order, these general conditions of sale, in particular the pre-contractual information provided by Food For You and to accept them by placing a flag in the indicated box.
In the order confirmation email, the CUSTOMER will also receive the link to download and archive a copy of these general conditions of sale, as required by the art. 51 paragraph 1 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014.

ARTICLE 2 – Pre-contractual information for the consumer – art. 49 of Legislative Decree 206/205

Before the conclusion of the purchase contract and before the validation of the order with “payment obligation”, the CUSTOMER is informed in accordance with the provisions of art. 49 of the Consumer Code and, among other things, of:

– main characteristics of the asset;
– identity of the seller, as well as address and contact details;
– total price of the goods including taxes, with details of
shipping costs and any other costs;
– terms of payment;
– deadline within which Food For You undertakes to deliver
goods;
– conditions, terms and procedures for exercising the right of withdrawal (art.7
of these conditions) as well as the standard withdrawal form referred to in Annex I,
part B of Legislative Decree 206/2005;
– information that the CUSTOMER will have to bear the cost of the return
of the goods in the event of withdrawal;
– existence of the legal guarantee of conformity for the goods purchased.
In any case, the CUSTOMER can at any time and in any case before the conclusion of the contract, take note of the information relating to Food For You such as the geographical address, telephone and fax number, e-mail address. This information is also reported below:
Food For You
With registered office in:
Via di Vermicino 130, Rome
Tel. +39 06-42984487
support@pinsaforyou.com

ARTICLE 3 – Conclusion and effectiveness of the contract

It is possible to conclude the contract exclusively through the Internet, by accessing the CUSTOMER at the address www.pinsaforyou.com and placing a purchase order according to the procedure provided by the site itself.
In particular, the sales contract is considered concluded with the sending by Food For You to the CUSTOMER of an order confirmation email. The e-mail contains the CUSTOMER’s data and the order number, the price of the goods purchased, the shipping costs and the delivery address to which the goods will be sent.
The CUSTOMER undertakes to verify the correctness of the personal data contained therein and to promptly communicate any corrections to Food For You.

ARTICLE 4 – Availability of products

The availability of the products refers to the actual availability at the time the CUSTOMER places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other CUSTOMERS before the order is confirmed.
Even after sending the order confirmation email sent by Food For You, there may be cases of partial or total unavailability of the goods. In this case, Food For You
will contact the CUSTOMER, taking steps to agree on the most suitable solution together. If, in this last case, there is no possibility of reaching an agreement, the CUSTOMER may request cancellation of the order, terminating the contract. Food For You will refund any amount already paid within 14 days from the day on which it became aware of the customer’s decision to terminate the contract.

ARTICLE 5 – Prices

All sales prices of the products indicated on the website www.pinsaforyou.com are expressed in Euros and include VAT. Shipping costs are not included in the purchase price, but are
indicated and calculated at the conclusion of the purchase process before making the payment.
The CUSTOMER accepts Food For You’s right to modify its prices at any time; in any case, it is understood that the goods will be invoiced on the basis of the prices indicated on the site at the time the order is created and indicated in the confirmation email sent by Food For You to the CUSTOMER.
In the event of an IT, manual, technical or any other type of error that leads to a substantial change, not foreseen by Food For You, in the retail price, such as to make it exorbitant or clearly negligible, the purchase order will be considered invalid and canceled and any amount paid by the CUSTOMER will be refunded within 14 days from the day of cancellation.

ARTICLE 6 – Payment methods

Any payment by the CUSTOMER can only be made by means of credit cards or Paypal, Stripe, bank transfer, which must reach Food For You’s account no later than 5 (fifth) day from order confirmation, subsequently Stock availability is not guaranteed.
Communications relating to payment and the data communicated by the CUSTOMER at the time the payment is made will be made on special protected lines.

ARTICLE 7 – Right to withdraw from the purchase

The CUSTOMER has the right to withdraw from the purchase of the products, without indicating the reasons, within 14 days from when he or a third party appointed by him (i) received the product (s) and in the case of purchase of multiple products delivered separately but included in a single order, received the last product.
To exercise the right of withdrawal, Food For You, Via di Vermicino 130, Rome, must be informed of the decision by sending an explicit declaration or using the withdrawal form referred to.
to Annex I part B of Legislative Decree no. 206/2005.
To meet the deadline, simply send the withdrawal declaration or the form completed in its entirety, before the withdrawal period expires, to the email address support@pinsaforyou.com
In the event of a valid exercise of withdrawal from the purchase, the payments made to the customer will be refunded, including delivery costs (with the exception of additional costs resulting from the consumer’s possible choice of a type of delivery different from the least expensive type of delivery offered), without undue delay and in any case no later than 14 days from receipt of the withdrawal decision. These refunds will be made by bank transfer.
The CUSTOMER must return it intact in its original packaging, including protective packaging, to Food For You, Via di Vermicino 130, Rome.
The refund is suspended until the goods are received and checked, the goods must not have been used, they must contain all the accessories contained in the package, the fragrances must be intact with the opening seal not tampered with. The refund will take place within 10 days of Food For You confirming acceptance.
Return costs are borne by the customer.

ARTICLE 8 – Legal guarantee of conformity

In the event of receipt of products that do not conform to the orders or are damaged, if the product presents technical operating problems within 7 days of delivery of the order, the CUSTOMER has the right to replacement without transport costs, subject to written authorization. If the product presents technical operating problems 7 days after delivery of the order,
and for the entire duration of the Guarantee, shipping costs are borne by the customer. The customer must communicate this before sending the products
to the email support@pinsaforyou.com the products must always be sent in the original packaging of the product.

ARTICLE 9 – Delivery methods

Food For You will only accept orders to be delivered within Italian territory.
Food For You undertakes to deliver the goods, via courier to the address indicated by the CUSTOMER at the time of the order, within 7 working days in Italy starting from the sending by Food For You of the e-mail order confirmation to the CUSTOMER.Upon receipt of the goods, the CUSTOMER is required to verify their integrity;
if the CUSTOMER has doubts about the integrity of the same, he must enter in the carrier’s notes and on the delivery receipt, indicating a written reservation. If the box breaks when it is opened, the customer is asked not to collect it and justify the reason for the failure to collect it to the carrier.
For each order placed on the website www.pinsaforyou.com, Food For You will issue an invoice for the goods shipped. The invoice will be sent via email.
The invoice will contain all the information provided by the CUSTOMER during the purchase procedure.
After issuing the invoice, it will no longer be possible to make any changes to the data indicated in the invoice.

ARTICLE 10 – Responsibility

Food For You assumes no responsibility for disservices attributable to force majeure or unforeseeable circumstances, even if dependent on malfunctions and disservices of the internet network, in the event that it is unable to execute the order within the expected time. Food For You is not responsible for the actions of the courier transporting the goods in the event of a delay in delivery or damage to the same.

ARTICLE 11 – Access to the site

The CUSTOMER has the right to access the site for consultation and making purchases. No other use, especially commercial, of the site or its contents is permitted. The integrity of the elements of this site, whether audio or visual, and the related technology used remain the property of Food For You and are protected by intellectual property rights.

ARTICLE 12 – Cookies

The pinsaforyou.com website uses cookies. Cookies are electronic files that record information relating to the CUSTOMER’s navigation on the site (pages consulted, date and time of consultation, etc.) and which allow Food For You to offer a personalized service to its customers.
Food For You informs the customer of the possibility of deactivating the creation of such files by accessing their Internet configuration menu.
It is understood that deactivating cookies will prevent the CUSTOMER from proceeding with the online purchase.

ARTICLE 13 – Provision and processing of personal data

Food For You undertakes to collect personal data with the exclusive purpose of registering the CUSTOMER and activating the procedure for executing the order; the data will be processed in compliance with current legislation. The CUSTOMER gives consent to the processing of personal data for the completion of the order and for receiving the newsletter.

ARTICLE 14 – Integrality

These general conditions of sale are made up of all the clauses that compose it. If one or more provisions of these general conditions of sale are considered invalid or declared as such pursuant to law, regulation or following a decision by a court having jurisdiction, the other provisions will continue to have full force and effect.

ARTICLE 15 – Applicable law and competent court

These General Conditions of Sale are subject to Italian law.
Any dispute that may arise will be mandatorily submitted to the territorial jurisdiction of the judge of the place of residence or domicile of the consumer, if located in the territory of the State;
General conditions updated on 06/07/2022